How to choose the right VoIP provider

Here are the top 8 questions that you may want to ask your VoIP provider before you subscribe.  

These questions will help prevent unwanted surprises that could affect your overall satisfaction with your new service and certainly are worth considering.  Some have to do with equipment and cost and others with features, service and the provider themselves.  In any case, each question should supply information for you to make an educated decision of which VoIP provider to choose.

 

Understanding the limitations of a current technology is as important as knowing its strengths.  Good planning and wise implementation should be a cornerstone with VoIP sales professionals, as well as those who are getting the service themselves.  Use these guidelines (especially if you are a small business) to avoid some common mistakes or misconceptions.  Good planning, smart implementation and sound advice, makes for a successful result.

 

1.What is VoIP?

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line. Some VoIP services may only allow you to call other people using the same service, but others may allow you to call anyone who has a telephone number - including local, long distance, mobile, and international numbers. Also, while some VoIP services only work over your computer or a special VoIP phone, other services allow you to use a traditional phone connected to a VoIP adapter.

VoIP services convert your voice into a digital signal that travels over the Internet. If you are calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination. VoIP can allow you to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter. In addition, wireless "hot spots" in locations such as airports, parks, and cafes allow you to connect to the Internet and may enable you to use VoIP service wirelessly.

2.What is route?

A device that allows analog telephones, as well as the PCs in a home network, to be connected to a high-speed Internet connection. VoIP signals are routed to the telephones, while other IP traffic is routed to the PCs on the network.

VoIP (Voice over IP) technology supports digital residential telephone service over long-distance networks like the Internet. Hooking up telephones to VoIP usually requires a hardware adapter connected to the home Internet link. These adapters can be purchased and installed separately. However, as an alternative to maintaining yet another gadget at home, VoIP routers (also called VoIP gateways) feature built-in telephone terminal adapters in addition to their normal wireless networking functions.

3.What different routes do you offer?

There are so many routes are in market. We offer 3 different routes:

Route Grey or non cli -> lowest possible rates, no guaranteed quality
Route Standard -> low rates, good quality
Route Premium cli -> slightly higher rates, very good quality

4.What is CLI Route and how to check?

CLI stands for Caller ID. Caller ID is a significant feature in VoIP. Caller ID is when calling to another phone, your number will appear in Caller ID so they can recognize it is you. 

Typically when calling locally in your country, you do not need to be concerned about caller ID because it is something that is guaranteed. When calling internationally, you are not definite the CLI feature thus it is the responsibility of the wholesaler to check thoroughly. In VoIP wholesale termination, one can decide to allow CLI routes or to not let them. Generally for termination providers, CLI routes are more expensive than non CLI as a result they choose non CLI for the reason that customer always wants cheap rates with good quality.

5.How can I use VoIP service? how to make international calls? 

Everybody wants to know, how they can use VoIP service. You can use VoIP service with PC and Mobile by using internet. There are so many dialer providers in market with different name. To use VoIP service you have choose any VoIP service provider then you have follow below mention steps

        i.         You have to active internet with your mobile phone or PC

      ii.         You have to install dialer that will be provided with your VoIP service provider (like that- http://dialerlinks.com)

    iii.         After successfully install, please give dialer operator code if operator code dialer and for platinum dialer no need op code.

    iv.          Please give login and password then login ( login and password will be provide your voip service provider)

      v.         Then you can see that software is as like as mobile. Now you can make call.

For check your VoIP service, you may contact with us info@mobiledialers.com, then we will send dialer links with login and password. After then you can check VoIP service. Any inquiry, comments or question, please don’t hesitate to ask.

6.Where to buy international calling cards? Where can i get an international calling card? Where to purchase international calling cards? where can i buy international calling cards?

That’s a very good question. There are so many providers in the world, who are providing VoIP service. Before buy, you have to mind it, that provider will be secure or not but it is very difficult to judge, Anyway to check a provider you may follow below steps.

•  First take a test account from provider to check voice quality.
•  Now check its route is cli or non cli. Cli route is very good voice quality all time. CLI stands for Caller ID. Caller ID is a significant feature in VoIP. Caller ID (login number) is when calling to another phone, your number will appear in Caller ID, so they can recognize it is you.
• When you make call then see you watch time and when you call end then check dialer minutes and your watch minutes same or not. Some are giving 45 or 50 or 55 second minutes. It is one kinds of cheat. Because actual minute is count by 60 second.
• After call please check CDR (call duration or call history). When you make call by test account then not calling continually, just call 1 or 2 or 5 minutes then cut (END or cancel) your call. Now check call history report and see clients cost. If per 1 minutes call charge is same for all calls then it is ok. If not match all cost by minutes then provider will be do illegal way.
• Finally think, that provider is reliable or not then make payment.

 

7.What are the rates for international calls with your VoIP service?

One of the big savings with a VoIP service is the charge for international calls.  Some plans even include an array of included countries for one low monthly charge. Inquire about the cost of international calls, especially the per minute charge to the countries that you most likely be calling.  Low International rates are one of the big VoIP benefits of VoIP service and unless you are certain that you will not be calling International, then this could be an important factor, especially for business accounts.  Some companies can save enough that VoIP, even a single SIP trunk, should be one of their top budget saving ideas.

Actually VoIP call rates depend on VoIP service provider. Someone is using low quality route or non cli route or gray route and someone is using quality route or white cli route. Non cli or Gray route and CLI or White CLI route calling rate are so many difference. Suppose white cli route is 0.0100$ per minute and other hand non cli or gray route rate will be 0.0045$ to 0.0060$. So call rate depends on quality.

8.How is the VoIP call quality of your service?

Quality may be one of the most difficult questions to answer, because it's not easy to do a call sampling on different providers.  But, asking the question is worthwhile.

With any new technology there will be some issues and experiences that are just part of the growth pattern.  This being said, some providers are going to offer a better sounding more stable network than others.  In some cases, price may be indicative of this.  One provider offers a service with a few good features for $10.00/mo., while another may have a few more features and have a monthly price of $30.00/mo.  The $20.00 savings may not be great after you experience their quality.  So, first check voice quality all time clear or not. Who are giving high rate they are provide excellent service with quality and who are giving low very rate they are provide less quality service and not secure.

9. How can I start VoIP business?

The first thing to do is decide what part of VOIP marketplace you want to serve. Here are some possibilities:

• Prepaid Cards / Reseller Program
• VOIP consulting
• PBX sales and service
• Call Center Solutions
• Independent Sales/Service Agent for existing VOIP service providers
• VOIP Provider services
• etc.

Within each category there are many choices. For example, for Prepaid Cards/ Reseller Program:

There are so many providers in the world, who are providing VoIP service. Before buy, you have to mind it, that provider will be secure or not but it is very difficult to judge, Anyway to check a provider you may follow below steps.

         i.   

•  First take a test account from provider to check voice quality.
•  Now check its route is cli or non cli. Cli route is very good voice quality all time. CLI stands for Caller ID. Caller ID is a significant feature in VoIP. Caller ID (login number) is when calling to another phone, your number will appear in Caller ID, so they can recognize it is you.
• When you make call then see you watch time and when you call end then check dialer minutes and your watch minutes same or not. Some are giving 45 or 50 or 55 second minutes. It is one kinds of cheat. Because actual minute is count by 60 second.
• After call please check CDR (call duration or call history). When you make call by test account then not calling continually, just call 1 or 2 or 5 minutes then cut (END or cancel) your call. Now check call history report and see clients cost. If per 1 minutes call charge is same for all calls then it is ok. If not match all cost by minutes then provider will be do illegal way.
• Finally think, that provider is reliable or not then make payment.

If you want to become a calling card reseller or USD reseller, please contact with us. Firstly we will send Test account and dialer links to check voice quality. If you like voice quality then we will send calling card packages, Demo reseller, payment details and others necessary information. After reseller we will teach to you complete training to create and manage calling card with reseller panel.

Thanks and Regards
Sales Team
info@mobiledialers.com

Click contact us and submit your request